LOCKER ROOM LEADERSHIP...THE TALE OF A COACH'S SON

"The most difficult thing I do is getting them ready to play each week." Vince Lombardi.

CHARLES MOORE

My father, Charles Moore, was a coach and leader.  He raised me, taught me and prepared me to become a coach and teacher. I grew up in his coaching office watching game film, on the practice field and in the locker room. I spent time with him learning to game plan and plan practices to prepare athletes to execute his plans. I watched him prepare his players to perform and was on the sidelines and heard the in-game coaching,  halftime adjustments and post game speeches which were always to get them ready again. Then I spent time listening to other coaches exchange ideas and heard coaches speak at coaching clinics. I am a coach's son, raised to be a coach and thankful for the lessons I learned.

The last time I spoke to legendary Major League Baseball Manager and family friend, Bobby Cox, he reminded me that I was doing what my father raised me to do...In business, rather than in sports.

My father exposed me to many of the great coaches of the past 50 years and I learned from all of them. Coaches like Vince Lombardi, Bear Bryant, Tom Landry, Red Auerbauch,  Don Shula, Chuck Knoll. Then I began to study coaches like Bill Walsh, Bill Belichick, Pat Riley, Phil Jackson, Tommy Lasorda, Bobby Cox, Bill Cowher, Mike Tomlinson, Pete Carroll and Jim Harbaugh. The one who influenced me the most after my father, was in my opinion the greatest coach of all time...John Wooden.

THE HARBAUGH'S

My Dad spent my childhood, teenage years and early adult life preparing me and helping me refine my coaching insights and skills. He and I talked for hours on end about how to apply what we both knew about coaching to business leadership and management. We found that all he had taught me applied to coaching, executive leadership, sales management and salespeople. In addition, I learned something from every coach I ever played for, every person I ever worked for and every client I every consulted with or trained...Every single one of them!

I found that life and business was a performing art, just like sports. I also learned that people performed best when 'coached up' by a leader. I believe that sports are important to society not because of who wins or loses but because of the lessons we can learn about peak performance, coaching, teamwork and leadership. Don't get me wrong, winning makes playing the game more fun, just as achievements make life more fun, and coaching and leadership is about preparing people to have more fun!

After using all I had learned to lead, coach and manage people, I began writing, speaking, teaching and training about what I had learned that would help others prepare to perform to their peak to produce their best results. 

JOHN WOODEN

I was blessed in 1996 to have John Wooden take the time to meet with me. We spent hours discussing coaching, leadership and teaching. John graciously spent those hours at his home in Encino, California where we shared ideas about how leaders should view winning, losing, relationships and life. He opened up and shared his wisdom and insights and patiently answered all my questions. I lost my father, Charles Moore, in 1992 and John in 2010. I miss them both and feel very fortunate to have called them my mentors and coaches...I love them both.

Their influence and impact on me, and many others is their legacy and the reason they will never be forgotten. The lessons I learned from my father, John Wooden and the other great coaches have served me well and helped me serve others.

Now, I am teaching leaders, managers and coaches how to build businesses, teams and individuals that produce their best results. The following are some of the high points I teach in my 'Locker Room Leadership' seminars and coaching sessions.

1. Great leadership, coaching, teaching and managing is an act of will.
2. Leadership is something you do with people, not to them.
3. If you stop learning you'll stop leading.
4. In a locker room, boardroom, sales office or any group, if you pay attention, you can hear and feel the attitudes of the people.
5. If you pay attention you can tell if people are ready to perform.
6. Peak performance is a Spirit (Attitude), Mind (Knowledge and Skill) and Body (Actions) experience...To win in sports, business and life, they have to always be in that order.
7. Leaders don't worry about averages or excellence they raise the standards...The lowest form of behavior that's acceptable.
8. Who you are as a coach or leader is the lowest form of behavior you except...It's not your average or top people's performance but your lowest producing performers...That's who you are as a leader.
9. Winning coaches spend time with the people they least want to engage...The people who need to improve the most.
10. Leaders assign, monitor and teach to generate improvement.
11. Leaders manage the atmosphere...the air! They do this by managing attitudes because attitudes create behavior that results in winning.
12. Leaders inspire, motivate and hold people accountable to be their best.
13. Leaders challenge people to change their average thinking, so they can grow and improve.
14. Leadership skills can be taught, learned and improved but need insight, intuition and a personal touch to become most effective.
15. Great leaders love people...That's where their insight, intuition and personal touch comes from.
16. Most managers and coaches sabotage the results they want by trying to manage the results.
17. When you manage results you’re too late to lead.
18. Results, the score and winning, can’t be managed. Winning comes from preparing the spirit, mind and body.
19. Results, the score and winning come from the intentions, attitudes, skills and actions that were present long before the results.
20. Intentions, attitudes, behavior and skills can be taught and managed through the discipline of preparation.
21. Winning will take care of itself when leaders manage the things that create the score.
22. Leaders lift people to accomplish beyond their own expectations through preparation.
23. Never forget that your standards define who you are as a coach or leader.
24. Leaders never compromise their standards, instead they use them to teach, motivate and inspire.
25. Leadership is about people first but no one person is more important than the team.
26. Treating everyone the same is the fastest way to show favoritism.
27. It takes courage to treat each person the way they deserve to be treated…The way that's best for them.
28. Leader’s help people grow and become their best by working with them, to get them to do the things they don’t want to do, that will create the results they both want.
29. Leaders manage people’s intentions, attitudes and dominant thoughts that create the behavior that produces the results.
30. Leaders pay attention and listen to manage the atmosphere by managing the attitudes and state-of-mind of people.
31. Great leaders get uncommon results from common people by requiring them do the work to become uncommonly prepared.
32. In the absence of leadership, mediocrity will lead and failure is assured.
33. You won't know how good a job you've done until you see how the people you've led, mentored and coached turn out...Sometimes that takes years.

 By Mike Moore

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THE ROAD AHEAD...NEW LEADERSHIP REQUIRED

We are headed for more trouble as many of you are witnessing and sharing with me daily. The majority of stories shared with me include faltering hopes, negative attitudes and a sense of doom from those on the front lines of business...salespeople. Frustration is mounting among many salespeople that their daily reality and their companies leadership approach aren't aligned. In fact, many salespeople feel their companies leadership is detached from their reality.

We are, and have been, in a transition to a 'new age of business' for many years. As a point of reference, the 'digital age' wasn't a transition to a new economy or age of business, it wasn't an age at all. It was the addition of advancing technology to the industrial age. The transition we are in now is a transition as significant as the one from the agricultural age to the industrial age and includes a shift to a 'new economy'. We have been experiencing the pain of this transition since 2008 because it was seen as part of the old cyclical economy instead of a major transition or shift.  

Leaders responded with old solutions to past cyclical downturns, instead of reacting to the transition with new ideas, thinking and actions.

Many business leaders are still suffering from 'economic normalcy bias'...They believe because it's never happened to them before it won't happen now. Their past experience and comfort clouds their vision. What they're experiencing is very much like the people who believed the earth is flat...Their belief didn't make it true, it only held them back and robbed them from exploring what was possible. It took new thinkers with a vision of a new world and the courage to fail, to explore the truth and succeed...Just as it will today. Mainstream economists are starting to acknowledge that we're not in a downturn but have entered a 'new economy'.

Too many leaders and almost all followers are waiting for and banking on a recovery that isn't coming...I am not sharing this with you as bad news, it isn't doom and gloom. In fact, this transition is good news! 

Great news, in fact, for those with clear vision, courage and the right attitudes to take advantage of the opportunities a 'new age of business' presents. The leaders in this 'new age of business' will experience great new successes just as those in the past did.

Struggling with this transition shouldn't come as a surprise though. It happened before. It's hard to be a successful leader from one age to the next because what made you a success in one doesn't assure your success in the next.

Contrary to most, I don't believe change is painful...I believe it's the resistance to change that causes the pain. The evidence of this is seen when we embrace change and become reenergized with new vision for the future or resist change and suffer in the fight to maintain our comfort with our status quo and past successes.

The old cyclical economy is broken and there is no recovery coming but there are many opportunities for new leadership to succeed today and in the coming years .

What we are experiencing is different, unique in fact. Changes in demographics, business and work ethics, consumer attitudes, economic debt, technology and globalization have all come together to drive this transition. There will be many winners in the 'new age of business'. The question is will you be one or will you get caught holding on until it's too late?

For those leaders holding on to the old economic model, the temporary short-term successes experienced, read or heard about, just help them hold on to the status quo a little longer and postpone their successful transition. 

For those with vision, who trust their instincts and truly believe people are a businesses greatest asset, new achievements and success are just around the corner.

Change, real change, is coming and it's bringing with it new amazing opportunities for those with the courage to truly put people first, hold them to a higher standard, embrace new thinking and take bold new actions. These people will become the leaders in this 'new age of business' and begin to writing the next chapter in history.

Welcome to the 'people first age of business'.

By Mike Moore

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DON'T WANT TO BE AVERAGE? BE BETTER PREPARED!

How can you prepare to be more cheerful, happy and prepare to handle the hassles of a normal day? How can you assure yourself of not being average? 

When people wake up in the morning they have an expectation or intention for their day. It's a choice that separates average for extraordinary. What are your intentions or expectations for the day ahead?  I've asked individuals and groups, large and small, this question over the past two decades and the overwhelming number one answer is, “I want to have a good day”.  When I ask people to define a good day, the definition is, “A day with little to no problems or hassles”.   When I ask them how many days a year this intention or expectation is met, they usually answer, “None”.  Yet, they wake up each day and repeat this behavior without changing their expectation or intention. The vast majority of people start each day with an unrealistic expectation or intention, that when not fulfilled, makes them frustrated, upset and unhappy. When we set expectations that aren't met, we are usually disappointed.

Managing your own intentions and expectations drives your daily emotions and state-of-mind. Average people focus on their circumstances and not their solutions. This makes their circumstances the driver of their emotions. This will make their emotions or state-of-mind a roller coaster ride of peaks and valleys that sabotage their ability to create the results or life they want. 

First, let’s look at why people set an intention or expectation of no problems, no hassles and no worries, and defined this as a good day.  When we wake up each day we have a choice to make, “Better or Comfortable”.  Our human nature seeks comfort before improvement and is satisfied to be comfortable. We don't want to be average but have to choose to do things we don't want to do if we want to be above average. We don’t wake up each day driven to be better human beings or to make things in our life better.  So, the challenge is how to overcome our human nature and stop sabotaging our own lives. 

When we define a good day as no problems, no hassles and no adversity and then meet the first problem of the day, how do we react? If you said, “Frustrated” you'd be right.  Your expectation or intention has set you up to be frustrated. Not the best state-of–mind to handle life or work problems. This pattern of behavior begins a downward spiral of poor emotions. These emotions make you less capable of handling the next problem. Maintaining this emotional cycle may even make you avoid, withdraw or quit trying to overcome the obstacles in your day. The end result of this is average, at best.

How can you change your expectations or intentions to change your results? Remember, "Everyday the choices you make, makes you".  When you start your day, change your expectation or intention by changing your definition of a good day.  Let’s revisit the idea or definition of a good day. If your choice is comfort you define it as “no problems”. Think about when you feel best about yourself. Your self-worth or self-esteem is best when you overcome adversity, solve problems and help others.  So to change your results, to develop the emotional state-of-mind to make a difference in your life, you need a new definition of a good day.

This new definition can help you make a better first choice as you wake up each day. Define a good day as one where you find, meet and overcome problems and adversity. Yes, you need to wake each day looking for problems.  Problems to solve that will help people.  Just a note...You shouldn't be looking to make problems...that won't make for a better life. You need to look for and find existing problems, and then help solve them.  If you are part of a problem, stop complaining and start finding solutions. This definition will help you to stop avoiding conflict and endure difficulties with the proper emotional state-of-mind.  Armed with this new definition, when you find problems, you will be eager to meet them head-on and won't become frustrated.  You'll become an overcomer and not a victim of your circumstances.

Adversity and problems are the obstacles that stand between where you are and the results or life you want.  The first step to overcoming adversity and problems is to develop an attitude or emotional state-of-mind that can overcome the obstacles. Our attitudes are most affected by our intentions and expectations that create our daily choices and allow us to choose to be better rather than comfortable. This thinking will even start to help you embrace change and stop fighting to hold on to a status quo that may be keeping you average as well. 

Redefine a good day, expect problems and hassles. Become an overcomer, a solution finder, and then you'll begin to experience a, 'Good Day'...everyday. This cycle of behavior will make your life is a journey of solutions that serve others and rewards you with the results and life you want.

A final thought for leaders...You are responsible to teach, prepare and help people set expectations that will allow them to live and work towards a better life. Helping people understand how their expectations and intentions are empowering them or sabotaging them is a good first step.

Change your expectations to prepare for the hassles of life to increase your happiness and improve your results. Expect more of yourself and less of others...These is one of the top traits of leaders and peak performers.

By Mike Moore

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TIPS & TRAITS OF PEAK PERFORMERS

Comfort and familiarity are the enemy of peak performance. You are in danger of losing your edge when you reach a comfortable place or become too familiar with your routines. After reaching a comfort zone when familiarity sets in, it breeds boredom which reduces enthusiasm.  

This comfort and boredom causes people to stop being curious, learning, growing and pursuing new challenges and achievements.  Comfort can never be the primary goal if you want to be a peak performer but it can sneak up on you and sabotage the mind-set needed to be a peak performer.

When you seek comfort and achieve it, the danger is that you'll begin to protect your comfort zone and stop working to change, grow and improve. In fact, you can begin to become defensive and aggressively resisting change.

Albert Einstein defined insanity as, "Doing the same thing over and over and expecting a different result." My definition is, "Most people choose the easy way or path of least resistance, and then expect exceptional results".

Studies have shown most people will fight to stay in an unhappy situation rather than move into an unfamiliar or unknown situation that could bring them happiness. It's giving in to these natural desires for comfort and familiarity that makes most people produce mediocre results. They are the drivers of average behavior. They are the enemies of peak performance.

A peak performers biggest challenge is to reject the natural human desire to seek comfort and make a habit of pursuing change, growth and improvement. It's really an issue of becoming comfortable with the unfamiliar and staying outside your comfort zone. In the end all great achievements begins with self-discipline and the will to take actions other work to avoid.

Peak performers do the things average people avoid. They wake up each day and do the things they don't want to do because they know everything of value in life is the result of actions they don't want to take. One of life's great truths is that extraordinary achievements are on the other side of obstacles. In reality, the greater the achievements you pursue, the more obstacles you'll encounter.

Average achievers are more motivated by discomfort than by the desire to improve and achieve. Most people seek improvement until they are comfortable and then they resist change with the same energy they pursued comfort. 

Coach John Wooden said, "When you think you're through learning, you're through."  The most deadly words in the world are, 'I know that',  because the next thing someone does after they think or say those words is to stop listening, reading or learning.

When things get tough and change is needed, comfort often motivates people to 'hunker down' and 'wait' until things get better rather than taking actions and looking for alternatives to make things better.  Peak performers guard against stopping their forward progress, innovative thinking and advocating change by never seeking comfort.

Peak performers treat comfort as a plateau to be reached and a launching pad to their next achievement. Peak performers keep climbing because they know if they don't they risk falling becasue fighting to maintain your comfort level is a recipe for unhappiness, mediocrity or failure. Average is just not an options to peak performers.

When the time comes that you'd rather be comfortable more than to pursue change, grow and improve, you are at risk of losing what you are so comfortable having. For peak performers, the choice is simple, even though it's not easy. Peak performers change directions and start again with new enthusiasm. Peak performers are energized by change. They view resistance to change as painful, not the change itself. 

Peak performers are great competitors and great competitors usually lose the will to prepare before they lose the desire to perform and achieve. When this happens, performance suffers and the end is near. 

We are facing unprecedented challenges today and new thinking, attitudes and skills are needed to achieve peak performance. The exciting news is it's an interesting time to live and work. 

There really isn't a risk in letting your comfort go because it's almost impossible to maintain it without change, growth and improvement. Holding on to comfort is like holding water in your hands, it will eventually evaporate, won't allow you to use your hands for anything else and it's easier to just find new water when you need it.

To keep your focus and peak performers mind set, set aside a few minutes each day to suspend what you defend. Set aside your beliefs, knowledge and experience while you attempt to learn something that is unfamiliar or unknown. This can even be looking at what you've been resisting, take the other side and try to argue its validity to yourself...Just give yourself a few moments to not be defensive and protect your position to see what else might be possible.

Peak performers re-energize themselves by embracing change and stretching themselves outside their comfort zones.  Be careful that the attitude and strategy to 'hunker down' and "'wait' for things to improve doesn't sneak into your thinking. 

In the pursuit of peak performance you'll have to stop pursuing comfort, resisting change and holding on to your status quo. Instead, you'll need to challenge yourself to think without limits and become a change agent whose pursuit is achieving all that's possible. Remember your goals are to be plateaus and a launching pad pursuing to achieve all that's possible.

By Mike Moore

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A GOOD DAY...A GREAT LIFE

What makes one person cheerful, happy and able to handle the hassles of a normal day, while another is upset, frustrated and ready to quit when adversity comes? Our intentions and expectations drive our emotional state-of-mind. Too often they focus us on our circumstances and not solutions to our circumstances. This will make our emotional state-of-mind a roller coaster ride full of peaks and valleys that sabotage our ability to create the results or life we want. We have to set the proper expectation and intentions that will generate the behavior that will create the results we want. We have to start in our mind before we take action.

It's  simple really, just not easy. When you wake up in the morning what are your intentions for the day ahead?  I have asked individuals and groups, large or small, this question over the past two decades and the overwhelming number one answer is, “I want to have a good day”.  When I ask people to define a good day, the definition is, “A day with little to no problems, no hassles and nothing to worry about”.   When I ask them how many days a year this intention or expectation is met, they usually answer, “None”.  So, the majority of people I meet and speak with, start each day with an unrealistic intention, that when not fulfilled, makes them frustrated, upset or stressed out.  We’ll discuss stressed out later but let’s stay focused on how to use our intentions and expectations to better serve us and drive us towards the life or results we really want, instead of setting us up for more bad days ahead.

First, let’s look at how we ever got to an intention of no problems, no hassles and no worries.  When we wake up each day we have a choice to make, “Better or Comfortable”.  Our human nature wants us be comfortable, not better. Can you picture early man in a cave?  It wasn’t until he knew someone else had a better cave that he decided to go look for a better cave for himself.  Our human nature makes us content to be comfortable but it’s constantly driving us to compare ourselves to others. We really don’t wake up each day driven to be better human beings or to make things in our life better.  If we did we wouldn’t have most of the issues confronting society today. 

Let’s stay focused on how we can overcome our human nature and stop sabotaging our own lives. When we define a good day as no problems, no hassles and no adversity, when we are confronted with the first problem, how do we react? If you said, “frustrated”, you would be right.  By definition, this intention has set you up to be frustrated. Not the best state-of–mind to handle life’s problems. It is also my experience that defining a good day with comfort as our primary goal, leads to becoming frustrated when you meet the first problem of the day, which starts a downward spiral of poor emotions. These emotions make you less capable of handling the next problem or the adversity you are confronted with and may even make you withdraw or quit trying to overcome the obstacles in your day.

How can you change your intentions to change your results? Everyday the choice you make, makes you.  When you start your day, change your intentions by changing your definition of a good day.  Let’s revisit the idea or definition of a good day. If your choice is comfort you define it as “no problems”. Think about when you feel best about yourself. Your self-worth or self-esteem is best when you overcome adversity, solve problems and help others.  So to change your results, to develop the emotional state-of-mind to make a difference in your life, you need a new definition of a good day.

This new definition can help you make a better first choice as you wake up each day. Define a good day as one where you find, meet and overcome adversity. Yes, you need to wake each day looking for problems.  Problems to solve that will help people.  You should not be looking to make problems, but to find existing problems and help solve them.  If you are part of a problem, then become part of the solution.  You should be looking for ways to serve or help others.  This definition will help you not avoid conflict and endure difficulties with the proper emotional state-of-mind.  With this definition, when you find problems you will be prepared and not be frustrated.  You will meet them head on and you will find solutions.

Adversity and problems are the obstacles that stand between where you are and the results or life you want.  The first step to overcoming adversity and problems is your attitude or emotional state-of-mind, which is most affected by your intentions and expectations created by your daily choice, “Comfort or Better”.

Redefine a good day and begin to experience them everyday until your life is a journey of solutions that serve others and rewards you with the results and ultimately the life you want.

By Mike Moore http://dld.bz/XePf 

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ACCOMPLISHING YOUR GOALS...THE MISSING STEP

We all have wishes, hopes and dreams but to turn them into goals and unleash their power, they have to be put in writing with a date to be completed.  


Wishes, hopes and dreams rarely come true while goals are often accomplished. 


Setting your goals is actually step three in accomplishing them. Step two is creating an action plan. You’ll need to start at step three and work backwards to create the first step to accomplishing your goals.

When people set goals they often don’t make an action plan for how to accomplish them and set themselves up to fail. For those who set goals and make an action plan, they’re still missing the most important and powerful step. They’re missing the first step and real driver behind accomplishing their goals. Most people fail to accomplish their goals because of this missing step!

Deciding who you need to become, the person who will take the actions in your plan is the powerful first step in accomplishing your goals. If you don’t change who you are, you won’t change your behavior. If you don’t change your behavior, you won’t achieve your goals.

To accomplish your goals, think in terms of these steps…Start at step three, setting your goals. Then take step two by making an action plan. Be aware that if you stop there and start trying to take actions you have set yourself up to fail, become frustrated with goal setting, and eventually stop setting goals altogether.

After setting your goals and making your action plan, take step one…decide the person you have to become to take the actions in your plan. Decide what attitudes, intentions, beliefs and character traits are needed to be the person who would naturally take the actions you’ve planned.

Now use these three steps to accomplish your goals. Start at step one, working on becoming that person. This may also give you insight to a better timetable to accomplishing your goals. If it does, then re-write your goals with a new date for them to be accomplished. This will help make your action plan and goals more realistic and more achievable.

Starting with this missing step will create less frustration and help you start working on the core cause of your accomplishing your goals…YOU!

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LIVING A LIFE OF BRIGHT MOMENTS

At the peak of tremendous effort, when you have given all you have to give, and find yourself victorious, with your heart pounding in your chest and head, everything becomes still and quiet within you. Your thoughts and feelings seem clearer and illuminated. Everything becomes so bright it's as if a great spotlight has been turned on. At that moment you feel and believe you have the power to overcome any obstacle and conquer any challenge. In that moment you believe you have wings and can soar. There is no more precious moment in life than the bright moments and once you've experienced one, you'll work very hard for as long as it takes to experience another and then another!

The world is full of people going through life on cruise control. We all encounter them daily. Their greatest excitement each day is looking forward to getting off work. This isn't living, it's existing and we've all seen these people and watched as this life path sucks the life out of them. They allow themselves to become victims who find fault, accept mediocrity and become cynical. If that's not the life you want to live...Make a change, choose a path that lights you up and that provides you with the opportunity for those bright moments.

Life is best when taking a path that causes you to wake up everyday excited, looking forward to doing what you will be doing that day. Find a path that excites you. Understand life isn't about making money and it isn't about accumulating possessions. It is about living with passion and giving yourself the opportunity to experience the bright moments.

The victories that produce the greatest bight moments, the lasting, life changing bright moments, are found in helping, serving and caring for others. Everyone has the ability to do this each day and fill each day with bright moments. You have to choose to be less selfish, more giving and stop serving yourself first to open the door to a life of bright moments.

The greatest deception happens when you attach your victories to achievements, accomplishments, wealth or possessions. These things can produce feelings of euphoria but will be fleeting and leave you feeling empty and searching for more without the experience of the true victory and bright moment of making a difference to another person. The quality of your life and depth of your happiness will come from the deep relationships formed in serving others...these are the brightest moments.

Be prepared, you'll find the bright moments on a path that has obstacles. The path that can provide these bright moments will be filled with things you'd rather not do...Things most people won't do. Every path that can provide these bright moments has obstacles and challenges but it has those wonderful bright moments that make life so fulfilling.

The question to ask yourself, "Do I want to do the work, put forth the effort and pay the price to experience those bright moments?". Answer yes, and I promise you, if don't quit until you experience one, you'll be thankful and get busy working to create the next one.

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TIPS AND TRAITS OF TOP PERFORMERS

There are no secrets to success. Learning, modeling and preparing yourself with the time tested traits, attitudes, skills and actions used by top performers is the best way to achieve your best results in your work and life!

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